Henfield Storage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement.
Henfield Storage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from November 2013.
what we collect
We may collect the following information:
- contact information including address, email address and phone number
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- booking information relating to the online purchase of our services
what we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional messages about products, special offers or other information which we think you may find interesting using the contact information which you have provided.
- From time to time, we or service providers working on our behalf may also use your information to contact you for market research purposes. We or they may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
links to other websites
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way: if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at firstname.lastname@example.org. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
unsubscribing from our promotions or mailing lists
If you wish to unsubscribe from our promotions or our mailing lists use the ‘unsubscribe’ link if one is provided or write to us at email@example.com.
what are cookies?
Cookies are small text files placed on your computer by our websites. Certain cookies we use remain on your computer and are sent to keep track of your browsing patterns and build up a profile. These are called ‘Tracking Cookies’ and enable us to recognise repeat visitors to our site, the pages that were viewed and the paths taken through our site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. By monitoring this information, we are able to make improvements to our site.
third party cookies
We do have relationships with carefully selected and monitored suppliers who may also set cookies during your visits. These are for general analytical or tracking purposes.
our cookies policy
To make full use of our online services, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of our websites by using them. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.
find out more
here’s a list of the main cookies we use, and what we use them for:
|Doubleclick||Henfield uses Doubleclick ‘Spotlight tags’ to measure the effectiveness of our online marketing campaigns are. All user data is anonymous. For more information or to reject or delete this cookie go to: http://www.doubleclick.com/privacy/dart_adserving.aspx|
|Google Analytics||In order to improve the user experience Henfield uses Google Analytics to understand how our website is being used. Information is gathered on such things as how many visitirs to the site we receive, how they arrive there and what they click on. We do not collect or store any personal information, the data is completely anonymous. For more information or to reject or delete this cookie go to: http://www.google.com/intl/en/privacypolicy.html|
|Ad Words||We use Ad Words tags to measure the effectiveness of Henfield advertising campaigns. All user data is anonymous. For more information or to reject or delete this cookie go to: http://www.google.com/intl/en/privacypolicy.html|
|Visual Website Optimiser||In order to gather information about how visitors use our website we use Visual Website Optimiser to record user visits and track mouse movements and clicks. No personal information is collected or stored. For more information or to reject or delete this cookie go to: https://vwo.com/opt-out/|
|Mediahawk||Henfield uses a Mediahawk cookie to find out what pages visitors are going to, this information is used to enhance the visitors experience. For more information or to reject or delete this cookie go to: https://www.mediahawk.co.uk/privacy/#cookies|
|Henfield uses Facebook pixels or similar technologies to help provide you with relevant services and ads. For more information or to reject or delete this pixel contact firstname.lastname@example.org.|