There was nice and support helpful and every caring
‘Great experience at Henfield!’
I am really happy that I chose Henfield Storage. The prices are well below all the other quotes I got and the service was impeccable. Free pickup made things so easy for me and the staff (we had Peter and Kris) were very professional and knowledgeable. I recommend them without hesitation.
Great helpful service
‘Perfect service, free collection, great prices within London’
Excellent service, smooth from start to finish. I reserved online with a £10 deposit and was pleasantly surprised to find that even though they were cheaper than all the big storage companies they also offer free collection, so we saved the cost of hiring a van as well. Kris called me on the morning of our move-in to let us know he would be over in half an hour and he helped us with loading and unloading the van and putting our items into the storage unit. He even gave us tips on how to pack the unit so we’d fit everything in. I couldn’t have asked for more helpful friendly service, after all the stress of packing and moving out it was like a breath of fresh air. Will definitely use Henfield again if I need storage in London.
They didn’t often respond to emails but once I had a unit booked the collection and storage process was excellent. The driver was polite, helpful and professional.
Excellent customer service given by Ryan. The whole process very straight forward and stress free. Prices are competitive. Premises are clean and bright. I would definitely recommend.
‘Friendly, easy to use’
Helped all the way, from choosing unit size, to checking size was suitable when items arrived. Free collection was invaluable.
‘Hidden insurance charges’
Henfield Storage has very competitive prices online, but upon arrival it turned out that there was an additional requirement to take out special contents insurance. This increased the costs by 14%. Afterwards, I did find information about the insurance requirement on their website, but you really have to look for it. Of course, it should be mentioned much more clearly. Other than that, it is a nice no-frills storage facility. The unit was very clean. There are large goods lifts, trolleys, pallet trucks.
‘Great service and support’
Excellent staff support and assistance
‘Nash at Wimbledon’
Very helpful and efficient service by Nash at the Wimbledon branch on Saturday morning
Good value for money and very very friendly staff who are extremely helpful.
‘Genuine, helpful, great value.’
Great value. Wonderful, helpful staff. Pain free sign up. Great location.
Excellent customer service
‘Amazing service and location’
Great facility, very nice and proactive staff!
They went beyond the call of duty by helping me when I needed them most.
‘Fantastic company and fabulous customer service’
I have been a client of Henfield storage couple of years now and they seem to have hire really nice people to help with the service! Jaime and the whole team at Henfield storage in Chiswick were so helpful and considerate. Great customer service and extremely professional friendly service! Jaime was very helpful with the loading and unloading of the goods in the Van. The free collection service is great and prices are unbeatable! Thank you to the team at Chiswick.
‘Warm professional welcome and service.’
Excellent. Very friendly and professional.
Great customer service, easy and fast.
‘Good experience with competitive price’
Although the first branch I contacted could have been more helpful, the second was very helpful and professional. Things were clearly explained and outlined, and they seemed transparent with all the financial information etc. They kept in communication well and were professional and polite on the day. The price was very competitive.
Very friendly and reliable service, the driver was brilliant and everything at the store efficient and manageable. I am happy and impressed with the company all round