‘Superb service, highly recommended’
Excellent service. Very helpful driver who explained clearly what would happen to the boxes and took great care to place them properly in the container, with the heaviest items at the bottom.
Difficult to receive goods, something need to be done reception to receive parcels from carriers as we cannot be there the whole day and wait when the parcels will be delivered. Once, the reception receives them we come and move to the unit.
so far so good, well priced. A particular thank you to Duan for his invaluable help and good humour.
‘Brilliant friendly service and great value for money.’
From start to finish we were really impressed with their service and value. Very highly recommended indeed. Dujuan arrived on time, communicated about when he would get to us before he did, and was totally brilliant - stayed with us for the whole thing - including moving the stuff into the unit, as well as taking the stuff to the facility, and taking us to see options/working out quotes for upgrading as there was a fair bit more stuff than anticipated.. the whole time he was so helpful, friendly and generally went above and beyond - even warning us about how heavy each box would be before handing it over. I can't praise him and the overall service enough.
‘Highly recommended for your storage needs’
Very helpful from start to finish. Nothing was too much trouble. Competitive price with no hidden extras
excellent and efficient service, unbeatable price
‘Amazing service - extremely helpful and professional’
Amazing service. The person who collected our possessions was incredibly helpful at every stage, from recommending a more suitably sized storage unit for us (saving us money) to helping with the loading of the van and the unloading of our possessions into the storage unit itself.
‘Dwarn (at Staples Corner) - great customer care’
Dwarn was amazing and gave customer service above and beyond after hours to make sure I wasn't left stranded. He is a real asset to Henfield storage at staples corner and I hope his manager Olly appreciates what a great employee he has working for him. He changed my opinion on arrival from really poor to outstanding. I can't praise him enough.
What should have been stressful, was much easier to deal with due to the always friendly and professional staff. First class treatment. Wow!
‘Great service and help’
Great service and help
Clear instrutions, and effective
‘Excellent, friendly (but highly professional) service at competitive rates.’
Excellent, friendly (but highly professional) service at competitive rates. Very helpful and approachable staff, both in the office and during the collection. We didn't need all the storage space we'd booked and paid for in advance, and Henfield accordingly issued a refund. Difficult to imagine a better service, with the customer's needs always prioritised. Will definitely be using Henfield again!
‘Fantastic and friendly service’
Great service really helpful would recommend them highly shout out to Matt our driver for his help and support he was fantastic
‘Helpful & efficient’
Excellent! Very helpful, efficient & friendly - just what you need to ease a stressful house move. Would not hesitate to recommend 😁
‘Great job. Many Thanks.’
Prompt and efficient. Professional company who understand customer service.
Brilliant service. Good comms beforehand, Matty turned up on time and was a great help with moving the contents of my two bed out and even arranged a cheaper storage unit to meet my needs. Would highly recommend for both quality and price. Thank you.
Jose who did our collection was a superstar - he went above and beyond for us and I truly appreciated it, especially in what has been a bit of a mad time for us! Information and support from the guys in the office was great,. Happy to answer questions, provide advice, and no hard selling. Being able to do all the checks and contacts online were also a bonus. Would defn use Henfield again, and absolutely recommend them.
‘Excellent & friendly service as always.’
I would certainly recommend Henfield Storage..Their customer service is excellent..They are helpful, & friendly, & the storage prices are very reasonable.
‘Always very friendly and helpful.’
Always very friendly and helpful. I would use and recommend them to others.
Very helpful staff, clearly explained what was needed and helped us get set up without being overbearing. It was a painless experience that gave me confidence in the service as a whole.