reviews

‘Helpful staff and clean units’

Very friendly and helpful staff - they transported our boxes from our home to the unit and securing a unit was very straight forward. The units are also very well kept. I recommend this company.

‘As expected.’

All as expected.

‘Brilliant!’

Brilliant service! Professional team!

Nice and quick service. I recommend😊

‘Horsham site -best choice amongst competitors’

Whenever I have to speak to or visit the Horsham site, I find them all (especially Matt) friendly, professional and helpful in any areas I need dealing with. This service with thankfully competitive rates is imperative to me and has so far encouraged me to use them once again. Although sadly now I realise I possibly could have put everything in one space to keep additional costs down!

‘Excellent Service’

All my queries were dealt with promptly and the staff were very friendly and accommodation. I highly recommend Henfied Storage. Thank you. Samantha

‘OUTSTANDING!!! I'm so glad I found this company.’

I'm so glad I found this company. Not only did I get a lower quote than any of the larger storage companies in the area, they literally go above and beyond in their standard of service. To say I'm impressed is an understatement. Special shout out to the wonderful Ben from the Chiswick store who was covering at the Wimbledon branch on the day...an absolute gem...super helpful and just one of those people that you meet in life and feel so glad you did. Thank you Henfield Storage for standing out way above the rest. (Safestore...Big Yellow...maybe you could take some tips on Customer Service from this company!)

Excellent service

‘No hidden costs and great customer service’

I really liked their approach which was not pushy compared to other storage suppliers. There were no hidden costs, everything was clearly explained and they made me feel like a valued customer, added to this their prices are extremely competitive.

been with them for 5 years. can only highly recommend them David

‘All staff in Souhwark and Chiswick were charming and supportive’

Ben in Chiswick was incredibly helpful with the collection and delivery

‘Outstanding service. Everyone is very professional, polite and friendly. Th’

Outstanding service. Everyone is very professional, polite and friendly. They get things organised very quickly and efficiently. We had the pleasure of Ryan at the Brentford branch helping us throughout the process. Amazing young man who was so helpful and professional. Always followed up with very query and responded immediately with any request. Have used 3 different Henfield storage locations over the years. Outstanding quality service at every one of them.

‘Competively priced, great service, smooth set up process’

The collection and loading was smooth, T&Cs clearly explained and the facility looked clean and well maintained. Communication with the Henfield team was also very professional. Having shopped around, the price was very competitive and I was very pleased with the service received at the company's Southwark facility on setting up my contract. Thanks again for all your help!

‘New customer - all good so far.’

Good value. Helpful/engaged staff who listen and do their best to help; I've dealt with different people at Brentford on each of the 4 occasions I've called/visited and they've all been really good.

‘Wonderful service at a great price!’

Ben was amazing. Very professional, friendly and a credit to your company. Wonderful service and a huge relief knowing my things are being stored safely at Henfield in Chiswick. Thanks.

‘Cheapest and Best in Town’

I took advantage of the free collection service, which went smoothly. This service is in addition to the extremely good value for money storage space. Staff are friendly and helpful - especially Jose, who collected my stuff and safely delivered them to the storage unit. He advised me to use a much smaller unit than the one I originally asked for, which was very much appreciated. I cannot thank him enough for his helpfulness

‘Great customer service and good prices’

Super friendly and accommodating. Helped unload and store my stuff, explained everything thoroughly and friendly even though I arrived shortly before they were closing. Great service and unbeatable prices

‘A pleasure to deal with’

Faultless customer service from both of the people I spoke to (at the Wimbledon office). They were polite, clear, and helpful; I couldn't ask for more. Booking was easy, as was completing all the paperwork to set up, and everything is neatly stored away and easy to access should I need it.

‘Great service’

Quick, simple and great value for money.

‘Pleased with my choice’

I had not heard of them before and found them on Google search. They are extremely efficient, helpful and accomodating. I felt like I was back at my old workplace in removals and storage. I would definitely recommend this business to anyone looking for storage in the area.