‘Excellent service’
Excellent service - friendly and helpful. I would highly recommend.
Amazing service by Frankie. Super helpful!
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HI Sebastian, thank you very much for your 5-star rating — we really appreciate your support! It was a pleasure meeting you and assisting with your move into storage with us. It's lovely to hear that you felt that you had a good experience - we always aim to provide the best possible service for our customers. We hope to assist you again in the future. Kind regards, Frankie 😊
View Reply‘Great value secure storage in Wimbledon’
Excellent customer service and value for money. Service included collection which went seamless. The staff ensured we got the best size unit for our needs and the best offer. Thoroughly recommended.
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Hi Lily, t hank you for the fantastic review! We are so glad to hear that the collection went smoothly and that our team was able to find the perfect storage solution for you. It is great to know you felt you received excellent service and value. Your recommendation means a lot to us — thank you for choosing Henfield and we are here whenever you need assistance again! Kind regards, Prince
View Reply‘Prince & Ryan, highly recommend’
Prince and Ryan were both excellent from start to finish. We had a free collection service booked, which was a great bonus. Prince was very hands-on, incredibly helpful, and got the job done quickly and efficiently. When we met the team at the unit, they took the time to go through everything with us thoroughly, and everyone was friendly and professional throughout. So far, everything has been great, the service has been fantastic. It’s been such an easy, smooth process, and I would highly recommend them.
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Thank you, Emma, for your lovely comments, I will be sure to pass them over to Prince. Our aim is to always make the process as smooth and stress-free as possible so I’m glad we have succeeded. All the best on your holiday! Ryan
Read more‘Excellent storage at the most reasonable price’
Excellent service - very helpful
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Thank you for your kind feedback! I’m really glad to hear you found the service helpful. If there’s ever anything else I can assist you with, please don’t hesitate to get in touch. Many thanks! – Mohammed
View Reply‘OUTSTANDING’
Outstanding service. A free pick up of all my stuff I wanted to put into the garage sized storage in a Luton van was an excellent touch. Tim was extremely kind and helpful..going beyond the call of duty. Pricing is very competitive.Only one place is cheaper and I wouldn't leave my stuff in that place because of the area it is in. Feels very secure and safe
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We'll take 'OUTSTANDING' any day of the week!! Thank you for your very kind words and 5 star review :-) We're very happy you found our free collection service to be so useful and our storage service to be such good value. That's what we aim to do! It was lovely meeting you and my pleasure to help with storing your items. Kind regards, Tim
Read more‘Excellent storage facility’
Excellent service from both Mohammed and Peter who were kind, courteous and efficient. The storage spaces are clear and well organised- highly recommend
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Thank you so much for your kind review and recommendation, Bernadette! I’m really glad to hear you had a great experience. I’ll be sure to pass your lovely feedback on to Peter as well — he’ll really appreciate it. It’s great to know you found everything clear, organised, and efficient. If there’s ever anything else we can help with, please don’t hesitate to reach out. Many thanks again!– Mohammed
View Reply‘Prompt service Unbeatable prices’
I needed storage at short notice on a Saturday lunchtime had my stuff already packed and ready to go rang up Wimbledon branch asked and If I could get storage and branch colleague told me to come over. He was very helpful and got me a storage locker promptly. My first time using Henfield and I highly recommend them as the the storage prices are unbeatable.
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Hi Colin, thank you for the great feedback! I'm happy we were able to help you select a suitable storage unit and that your first-time experience was such a positive one. We appreciate your recommendation greatly. Kind regards, Prince
Read more‘Extremely helpful.’
Tim couldn't have been more helpful. Henfield Storage collected my items in an appropriate lorry; Tim helped me move them and secured them for transport. He assessed the space I would require and helped me to move all the items into the storage - packing them well, and carefully. The paperwork and administration was undertaken with the minimum of fuss and maximum of efficiency. He made a potentially stressful procedure into a simple pleasure. Utterly professional. The pricing is very fair and the local service is excellent.
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Hi Fiona, thank you very much for the kind words and 5 star review. It was my pleasure to assist you with your collection and help pack your storage space. Kind regards, Tim
Read more‘Unpacked, stored and secured in less than 2 hours!’
Good staff communication, friendly and well organised. Very helpful with assistance to store furniture.
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Many thanks indeed for the kind words and positive review! Kind regards, Tim
View Reply‘Love Henfield Storage would recommend to anyone to use’
Very helpful good customer service, extremely good free collection service, and inexpensive compared to other storage services in Brighton.
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Hi Lindsey, thank you for the lovely 5 star review! We are really pleased that you found the collection service helpful and it's great to know you found that our storage prices are inexpensive compared to to our competitors :-) Kind regards, Tim
View Reply‘Great customer service and price’
I usually don’t write reviews but excellent service deserves recognition. Prince, the driver for the free collection service was so helpful and stayed positive and calm despite parking issues. He helped me unload at the storage facility and showed me where my locker was. The colleague who went through the contract with me was also friendly and explained everything really clearly. On top of all this, the cost for the service is extremely good value for money. I am very pleased
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Hi Naomi, thank you so much for taking the time to leave such a thoughtful review — it truly means a lot! I’m really glad to hear you had such a positive experience with our service. I’ll be sure to pass your kind words on to Prince as well — he’ll really appreciate it. We always aim to make the whole process as smooth and stress-free as possible, so it’s great to know that came across from start to finish. If you ever need any help again in the future, please don’t hesitate to reach out. Thanks again for your support!– Mohammed
Read more‘New user’
Efficient, very helpful staff, the storage facility is laid out well and easy to use. Competitive rates
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Thank you for your kind feedback! I’m really pleased to hear you found the team helpful and the facility easy to use — that’s exactly what we aim for. It’s also great to know you’re happy with our rates. If there’s ever anything more we can do to help, please don’t hesitate to get in touch. Many thanks again!– Mohammed
View Reply‘Good day at the Storage place’
It was very professional and my queries were dealt with efficiently and quickly. The personnel were very polite, helpful and friendly. We felt comfortable and the whole experience was pleasant and stress free.
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Hi Pari, What lovely words, and we really appreciate the five stars - thank you! We're very happy you felt you had a great all round experience while putting your items into storage with us at Henfield Storage Brighton :-) Kind regards, Tim
View Reply‘Great facilty, amezing staff, and copetitive prices’
The Wimbledon branch is amazing! Val, the branch manager, and his team are always very professional and friendly. I would highly recommend this storage facility to anyone.
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Hi Alex, thank you so much for your kind words! We're delighted to hear that you had such a positive experience at our Wimbledon branch. We work hard to provide professional and friendly service, so it's wonderful to know their efforts made a difference. We truly appreciate your recommendation and look forward to continuing to assist you whenever you need us. Kind regards, Val
View Reply‘Excellent storage and collection services’
Clean storage facility and excellent customer services and also free of charge excellent collection service.
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Thank you very much for your kind review. It was a pleasure to meet you and your family. We are pleased to welcome you to Henfield Storage, we hope you continue to enjoy storing with us! Kind regards, Paul
View ReplyVery helpful staff, friendly and competent. Best prices and value.
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Thanks so much for the 5 stars and great review! We're very happy to know that you felt we provided great service and value for your storage :-) Kind regards, Tim
View Reply‘Easy Access, friendly storage.’
Easy to deal with and friendly staff. Convenient easy access storage. Competitive rates.
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Hi Jon, thank you for the review and your kind words. We very happy to hear that you found our staff friendly and easy to deal with. We work hard as a company to make everything as easy, convenient and affordable as possible. Kind regards, Tim
View Reply‘Excellent storage for all’
They gave us exactly what we wished for with a smile and no bother. They are very accommodating and the store is clean and dry. They are a reasonably priced company and I would recommend them to all.
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Thank you, Victoria, for the lovely review! It was our pleasure to help you. Best wishes, Tracy
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