From the first telephone call the staff were super friendly and helpful. The person who came to help with moving made the process quick and simple. Great facilities at a very good price. Would recommend.
Very friendly team!!
I sent them this email earlier today, which reflects my experience with them, when we were using them for the first time, to store some furniture at their depot in Horsham: "Thank you for your excellent service today. The driver who collected our furniture was extremely courteous and helpful, making the whole process far more pleasant and easy than I had imagined. Well done!"
Great help. Prompt enough. Ben was great. Knew exactly how to pack and help us store our items. Definitely would recommend.
‘Fast, efficient and friendly.’
Fast, efficient and friendly.
‘Excellent service which was friendly and efficient.’
Excellent service which helped me move to a smaller unit with the minimum of fuss. A better value facility then others I considered.
Organised and polite staff!
The process was easy and clear. The staff were kind and helpful. The place was clean easy to move around. It was my first time using a storage facility and they were very helpful.
Exellent service - good staff.
‘Excellent friendly staff’
Excellent initial contract experience and friendly staff
‘Efficient staff & well-maintained facility but they don’t accept deliveries’
Efficient and friendly staff but I found out too late to back out that (unlike every other self-store company I’ve used) Henfield won’t accept deliveries on behalf of customers. As I run an e-commerce business from home but can’t get tonnes of glass bottles delivered to a central London flat, it’s going to be a major headache. Not a great start!!!
‘BEST STORAGE SERVICE IN LONDON SO FAR’
PERFECT. THANK YOU.
‘Great help from my driver!!’
Customer service. Yes.
Very pleasant and courteous people, who go out of their way to help. Extremely efficient and make arranging and organising storage as easy as possible for the customer. Also and importantly, extremely competitive and fair prices with the invaluable bonus of free collection of items to be stored. An all round great service.
Easy free delivery, Great prices, And amazing customer service !!
‘Great service and very helpful - Very cheap!’
The booking was great, initially, my desired storage size was not available and I was placed on a waiting list and got it later that day as it became available. The collection was smooth and the person really helped load and unload everything and to show around the great storage facility. I had my own lock and insurance and paperwork was a breeze. I would likely recommend them as they are not only cheap compared to everyone else, they have solid service with great people!
‘Excellent value with free collection!’
Excellent value for money which included a free collection service. The driver was on time, very helpful and I completed the move without any fuss.
‘Excellent customer service and storage’
All very straightforward and easy process.
Amazing. Was dreading moving lots of stuff into storage and Ryan & the Henfield team made it so easy. Highly recommend.