‘Definitely recommend.’
Henfield Storage are really excellent. Well organised and helpful. Definitely recommend.
‘No fuss and helpful’
Prince was very good to deal with - no fuss and helpful.
‘Great service’
Great service, easy to deal with and helped out where other storage companies wouldn't. Great work!
‘If you need a storage space, go to Henfield Storage!’
Very professional service, from my initial visit to the storage site in Brighton, to the actual booking and securing my storage unit. The gentleman who first saw me was friendly, and answered all my questions. He showed me several storage units, so I can visualise which size and layout is best suited to my needs. Then we booked the collection date, and when I got home, I already had the email with all information about my storage contract, including breakdown of the quote, T&Cs and the collection date. The next day I met Tim - the person who was in charge of my collection that morning. Tim is professional, very helpful and knowledgeable, did everything to make the process smooth and on time - as planned. When we moved my items in the allocated storage unit, he took me through the contract and explained again that if I need anything I can always contact him. The whole experience with the Brighton based team, in particular Tim was perfect. Tim went out of the way to make the whole process run smoothly, he put me at ease and worked hard to complete the process within the scheduled time. Apart from the excellent storage facility and friendly and professional employees, they have very competitive prices and excellent location in Brighton.
Read more‘Great service and value’
The service was excellent and super well priced. Would definitely recommend the team at the Wimbledon branch.
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Thank you for your lovely review. We’re delighted you found our service excellent and good value, and we really appreciate your recommendation of our Wimbledon branch. Kind regards, Elvis
View ReplyVery helpful and friendly
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Thanks very much for the 5 star review! Kind regards, Tim
View Reply‘Very satisfied about the service’
Very friendly service and advised
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Hi Antones, thank you very much for the 5 stars! We're happy to know you found our service friendly :-) Kind regards, Tim
View Reply‘Thanks to Tim!’
Managed to sort me a room almost double the size of the other big known storage company in Brighton for basically the same price, and it’s only up the road as well, so super convenient. The best part of the service was Tim the driver helping me move all my very heavy bulky music gear, huge speakers and about 30 odd boxes of heavy vinyl, he was so helpful. He had a decent size van with a tail-lift, all part of the service. Friendly and nothing too much trouble, an asset to the company. Give that man a raise damn it!
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Hi Toby, what a lovely review - thank you! It was great meeting you and no problem at all to help move your items (even though some were quite heavy - ha ha). Just remember that only the best customers have an awesome vinyl collection to their name. I am glad we were able to give you the storage space you required for the right price. Kind regards, Tim
Read more‘Excellent service and value’
I’ve had an excellent experience with Henfields. They’re always polite, friendly and easy to get hold of, and their storage is great value for money. I’d happily recommend them to anyone looking for a reliable and straightforward storage company.
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Hi Jane, we pride ourselves on doing our very best to provide great service, at the keenest prices. It is so rewarding to hear that you are so happy with our efforts – the best reviews are recommendations, thank you! All the best, Mash
View Reply‘Amazing service and great price’
Excellent service. Our helper, Tim, was very friendly, efficient and professional; he helped us out a lot! Would definitely use Henfield storage again and recommend to others.
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Hi Emmett, what a lovely review! Thank you for taking the time out to leave us 5 stars and such kind words. Hope you have an amazing time on your travels. Kind regards, Tim
View Reply‘Good price,! Good Service! Great Customer’
Excellent storage service and a very professional experience throughout. We were offered a great price for 3 months, including help with collection which no one else on the market offered . Frankie’s customer service was exemplary, she was personable, quickly found solutions and made us feel completely comfortable without any hard sell. I would definitely recommend them for their excellent service and customer care.
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Thank you so much for your great feedback! I am very happy to hear you felt that we provided great service, and that your collection and the whole storage process was stress free. We really appreciate your recommendation :-) Kind regards, Frankie
Read more‘A very good first impression’
Val at Wimbledon was very helpful in showing us around and telling us how things work. Professional, friendly and informative. I feel confident about using this self storage.
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Hi Sally, thank you very much for your lovely review. It was a pleasure showing you around our Wimbledon facility and explaining how everything works. I’m really pleased to hear that you found the visit helpful and informative and that you feel confident about storing with us. We really appreciate you taking the time to leave your feedback. Kind regards, Val
View Reply‘Excellent end to end’
Abdul and Frankie were superb today with my move. Peter from Southwark was the reason I moved away from Cadogan Tate to Henfield. Everyone has been super friendly, clear and the move went seamlessly. Fantastic decision.
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Thank you so much for your kind words, David! It was a pleasure helping with your move. I’m glad everything went smoothly, and I truly appreciate your feedback. Kind regards, Abdul
View Reply‘Service at Henfield storage’
Very happy mr Prince was incredibly helpful! He helped us during the whole process and we appreciate it immensely! Thank you again !
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Thank you so much for your wonderful review, Alexander! I'm delighted to that I was able to help make your move smooth and stress-free. Kind regards, Prince
View Reply‘Tim - the great storage guy!!’
I liaised with a guy called Tim who went out of his way to make everything clear which I really appreciated. He was really pleasant and did a great job of packing my stuff as my sister wasn’t well enough to assist.
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Hi Sandra, thank you for the amazing review! It was no trouble at all helping you to store your items. Kind regards, Tim
View Reply‘transfer between branches’
I've had a unit at Henfield's South Wimbledon Branch for many years and transferred this week to the Staples Corner branch which is nearer to where I now live. The transfer was made very smooth thanks to Elvis' help and driving between branches and the generous help I received from staff at Staples Corner to unload the van and pack the new storage unit. All the paperwork was managed quickly and efficiently. Highly recommend
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Thank you, Jonathan, for your wonderful feedback! We're delighted to hear your transfer went so smoothly and that Elvis and the teams at both branches were able to make the process easy and stress-free. We really appreciate your recommendation! Kind regards, Fahim
Read more‘Thank you Tracy!’
Amazing service with lovely Tracy! She made everything seamless and was such a joy throughout
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Hi Sophie, thanks so much for your lovely review, it was my pleasure :-) Best wishes, Tracy
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