Feefo - Platinum Trusted Service Award

‘New Customer Storage’

It was wonderful service by your helpful and pleasant staff members. they answered all my questions and concerns, with professionalism and very good knowledge and advice. I was very pleased with the service I received. I would like to point out though, that Henfield's opening times and access to my storage are really not very suitable to me, because they are office hours, and not long enough at the weekends.

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10th May 2024

Very friendly,timely , professional and helpful.

21st March 2024


Excellent, professional and helpful service throughout, plus Tim went the extra mile to make sure my move to Henfield went went very smoothly.

Stephen 23rd February 2024

‘A Valentine's Day Experience We'll Never Forget :-)’

Whilst there are many self-storage facilities around, there is nothing like Henfield Storage! Fantastic modern, purpose-built, easy-access and secure storage at a great price is what's provided. But the standout service comes in the form of the Henfield team. From our first enquiry through to collection and move-in, we simply can't praise and thank Tim, Matt and Mash enough for their attention to detail, professionalism, expertise, hard work, help and kindness given to us throughout the whole process. On our collection and move-in day the help and guidance we received from Tim was exceptional. Tim arrived bang on time, in a clean, fully-equipped removal van ready to help us load and unload. The service we received throughout was a real pleasure and beyond our expectations. Thank you team Henfield! So, if you're looking for any form of self-storage, look no further than Henfield.

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15th February 2024


Friendly and punctual, great assets when you are under pressure! One driver so you need extra hands to load up, and unload at storage unit. They offer helpers for a fee, if you can't do the physical stuff. Cost effective solution if you chose the 3 mths option as it includes the collection.

14th February 2024

‘Good value, friendly service’

Helpful, friendly, all explained and made easy by Mash. Better value than competitors. Good discount on longer rental. We felt that our belongings would be safe. Would be even better with longer weekend opening hours.

Jill 14th February 2024

‘Great company’

Amazing help ! Wouldn’t have managed without you guys ! Friendly and really helpful

Vicky 14th February 2024

Always helpful staff especially at the Brentford branch.

31st January 2024

‘Would recommend!’

Everything seems clean and well organized. The staff were super friendly and helpful and the process was well explained and efficient. Much better than the last storage place I used.

31st January 2024

Excellent service, very accommodating

Felix 11th January 2024

‘Great service’

Professional and friendly service. Reasonable prices.

Panserve Ltd 10th January 2024

‘Great service and friendly team’

Very friendly, helpful and attentive team. Val provided great service and went above and beyond. Ben was professional and transparent. I would recommend this company.

Jack 2nd January 2024

‘Great service, transparent pricing’

Clear and transparent price, helpful staff, and help with transporting stuff to storage at no extra charge.

8th December 2023

‘Lovely people, great storage facility.’

I would recommend Henfield storage for value for money and very pleasant staff.

Catherine 8th December 2023

‘Excellent Customer Care’

The service was absolute perfect. Very professional and super helpful.

Mike Solinger Limited 23rd November 2023


Definitely recommend them! They will not disappoint you! 5 star service. Mohammed was very helpful with the items when he came to collect them and also very helpful to choose the right storage size when we got to the storage place. 👍🏻👍🏻 I’m very happy!!!!

Ivy 15th November 2023


Storage is a chore. It never won’t be. But Henfield go all out to make it considerably less so. In fact, they go above and beyond. The pick up service is remarkable, they come in at least half the price of all other storage facilities I looked at, their premises are far cleaner than and better kept than another other places too. Paul, Ryan and get other staff I dealt with are highly professional and courteous. Can’t recommend them highly enough.

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Dan 15th November 2023

‘Exceptional customer service.’

Customer service is exceptional at all levels. Ollie and the rest of the team (driver & guys at the office) are an asset to this company. The whole experience of packing & storing our stuff was made super easy by everyone. Very polite & friendly, helpful with all sorts of queries I had, and above all professional. Highly recommend.

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Pavlina 10th November 2023

‘as always , extremely helpful.’

They enabled a new move-in today without fuss and all went smoothly.

Robert 3rd November 2023

‘Great service and collect useful.’

Great service. Collection was very useful and efficiently done by Matt (from Horsham office) The facility in Brighton is very tidy and pleasant to visit.

Alan 26th October 2023

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