reviews

Exellent service - good staff.

‘Excellent friendly staff’

Excellent initial contract experience and friendly staff

‘Efficient staff & well-maintained facility but they don’t accept deliveries’

Efficient and friendly staff but I found out too late to back out that (unlike every other self-store company I’ve used) Henfield won’t accept deliveries on behalf of customers. As I run an e-commerce business from home but can’t get tonnes of glass bottles delivered to a central London flat, it’s going to be a major headache. Not a great start!!!

‘BEST STORAGE SERVICE IN LONDON SO FAR’

PERFECT. THANK YOU.

‘Great help from my driver!!’

Customer service. Yes.

Excellent service

Very pleasant and courteous people, who go out of their way to help. Extremely efficient and make arranging and organising storage as easy as possible for the customer. Also and importantly, extremely competitive and fair prices with the invaluable bonus of free collection of items to be stored. An all round great service.

‘The best’

Easy free delivery, Great prices, And amazing customer service !!

‘Great service and very helpful - Very cheap!’

The booking was great, initially, my desired storage size was not available and I was placed on a waiting list and got it later that day as it became available. The collection was smooth and the person really helped load and unload everything and to show around the great storage facility. I had my own lock and insurance and paperwork was a breeze. I would likely recommend them as they are not only cheap compared to everyone else, they have solid service with great people!

‘Excellent value with free collection!’

Excellent value for money which included a free collection service. The driver was on time, very helpful and I completed the move without any fuss.

‘Excellent customer service and storage’

All very straightforward and easy process.

Amazing. Was dreading moving lots of stuff into storage and Ryan & the Henfield team made it so easy. Highly recommend.

The gentleman at the desk who always seems to be there on a Saturday as always was very friendly, attentive and efficient.

‘Polite, professional, efficient’

The driver that helped me with the pick up and storing was beyond helpful and polite, the gentleman in reception who finalised my contract was super polite and professional in explaining all the terms and conditions and even shared his coffee with me! Which I was in desperate need of :)

‘Great service’

Excellent service. Storage and van collection booked in 15 mins. Staff are amazing . Ben helped load and unload and was extremely kind. Facilities are nice and clean . Definitely recommend

‘Excellent service!!’

The staff at your chiswick branch were amazing!! Both Ryan and Sam really went out of their way to help me (im disabled) with everything and stayed after 5pm to make sure that I was happy and that everything was okay! Many thanks and well done 👍🏻

‘Amazing Experience and Customer Service’

Fantastic customer service & communication. Very helpful and professional team all round (Mash, Jamie & Ricardo) From our initial quote to the actual move in the service was second to none. Our move from the previous storage to Henfield Storage in Wimbledon was seamless and stress free. The guys worked tirelessly and helped with all aspects of the move their time, efforts and hard work was invaluable. Based on our early experiences we would highly recommend Henfield Storage. It is refreshing to see that the company seem to be customer focused rather than profit driven. Job well done - thank you all for an amazing experience. St Claire

I put several items, including bulky furniture into Henfield storage Merton. The guy who came.in the van couldn't have been more helpful. He called before arriving.on time, loaded it carefully and securely, assisted getting the items into the storage locker. I booked a 100 square foot unit but on their suggestion all my items fitted into a 75 square foot unit saving me money. Good value storage.vv

‘My preference - Henfield’

The staff are very polite, helpful and knowledgeable - their prices are the lowest I've see - the only problem is that they wouldn't give me a discount for renting 2 units.

Relocating and downsizing can be stressful but Henfield Chiswick’s excellent team really eased my recent move into a London apartment. They were prompt and clear in their communication, collected and fitted all my extra furniture and household goods into their facility free of charge, and were professional and systematic even while being friendly, upbeat and supportive in their attitude. Although I had arranged for two movers, Ryan Wilkinson - who drove the van - willingly pitched in and also proceeded to help them rearrange other furniture in my flat! I was initially concerned that the storage unit I had rented might be too small for all my stuff but Ryan adjusted it around and made sure that everything fitted in. I’m really pleased to have chosen Henfield Storage and recommend them to anyone looking for fuss-free, personalised services at rates that are roughly half of most other storage companies.