Table of contents

free collection from competitor storage company

  • Can be used in conjunction with any other offer.
  • Available to any new customer moving to Henfield from a rival storage company.
  • Minimum prepayment is 1 month.
  • Does not apply to lockers or containers of any size.
  • Available up to a maximum of 30 miles from the branch address.
  • A collecton will only be provided if the customer has accepted the Collection Terms and Conditions. To read full details of the Collection Terms and Conditions click here.
  • We require the customer to provide helper(s) to assist the driver. Helpers should be able to lift and carry the goods and be available for both loading and unloading.
    • 15 – 40 Sq Ft units – At least 1 helper
    • 50 – 90 Sq Ft units – At least 2 helpers
    • 100 + Sq Ft units – At least 3 helpers
    • If helpers cannot be arranged we can provide the necessary manpower for a charge.
  • We will only collect from the competitor storage facility, not multiple addresses.
  • Collection will be offered between Monday – Friday, subject to availability.
  • The goods must be fully dismantled and packed when the driver arrives.

prepayment discounts

  • Discount applies to storage rental only. It does not apply to insurance or any other charges.
  • Prepaying 6 – 11 months in advance entitles customer to a 5% discount.
  • Prepaying 12 months in advance entitles customer to a 10% discount.
  • 12 months is the maximum prepayment term.

free collection for a prepayment of 3 months or more

  • Can be used in conjunction with the ‘Prepayment Discount’ offer.
  • Available to any customer taking up a new unit and prepaying for at least 3 months.
  • Does not apply to lockers or containers of any size.
  • Available up to a maximum of 30 miles from the branch address.
  • A collection will only be provided if the customer has accepted the Collection Terms and Conditions. To read full details of the Collection Terms and Conditions click here.
  • We require customer to provide helper(s) to assist the driver. Helpers should be able to lift and carry the goods and be available for both loading and unloading.
    • 15 – 40 Sq Ft units – At least 1 helper
    • 50 – 90 Sq Ft units – At least 2 helpers
    • 100 + Sq Ft units – At least 3 helpers
    • If helpers cannot be arranged we can provide the necessary manpower for a charge.
  • We will only collect from one address, not multiple addresses.
  • Collection will be offered between Monday – Friday, subject to availability.
  • The goods must be fully dismantled and packed ready-for-transit when the driver arrives.
  • Once a collection has been provided, even if the unit is vacated before 3 months have elapsed, the customer will be charged 3 months rental from their contract start date, as this is the minimum time which must be paid for to be entitled to this offer.

price match

  • Proof must be provided of a local competitor’s quote. The competitor must be located within 3 miles of any of our London branches, or within 10 miles of our Horsham or Brighton branches.
  • We must be presented with the competitor’s quote before the contract is opened.
  • The ‘price’ refers to the rental price of a unit excluding introductory discounts.
  • We will only match a like-for-like quote. We reserve the right to withdraw the offer if we deem a competitor’s quote to be not like-for like.
  • Where applicable, our ‘price’ may include our costs for providing a collection.

two months half price for a prepayment of 3 months or more

  • Offer is only available to customers using the Brighton store
  • Can be used in conjunction with the ‘Prepayment Discount’ offer and the ‘Free Collection for a prepayment of 3 months or more’ offer
  • Minimum prepayment is 3 months.
  • The two months 50% discount applies to rental charges only, it does not apply to any other charges e.g. insurance charges.
  • Once this discount has been provided, even if the unit is vacated before 3 months have elapsed, the customer will be charged 3 months rental from their contract start date, as this is the minimum time which must be paid for to be entitled to this offer.

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