Fees and deposits explained

Deposits are one of the most common move in day surprises.

Some storage companies ask for a deposit on top of your first payment, which can make the start feel far more expensive than the headline price suggests.

Henfield Storage does not charge a deposit when you move in. Your quote stays itemised and straightforward, so you can see what you are paying for without a separate upfront lump sum.

For local pricing, check London storage or Brighton storage.

What a Henfield quote usually includes

Most quotes come down to:

Rent for the unit
Insurance for your goods (unless you already have suitable cover)
Optional extras if you choose them, or if a specific situation applies

If you are comparing providers, ask for the total due at move-in, then the total over the time you expect to store. That is where the real differences show up.

Deposits

Henfield Storage does not charge a deposit when you move in. If another provider is asking for one, check whether it is refundable and whether it sits on top of your first payment.

If another provider’s quote looks close, check whether they have added:

a security deposit
a refundable “hold” payment
an admin charge that is effectively an upfront add on

If it is not obvious, ask them to confirm what you pay on day one.

Storage rent

Rent is what you pay for the space. The main things that change rent are:

unit size
location
how long you expect to store
any offer or discount you qualify for

If you are comparing providers, make sure you are comparing the same unit size and the same time period, then look at the total you will pay over that period.

Insurance

Insurance is separate from rent. It covers your items while they are in storage.

Some customers already have suitable cover. If you do, it is still worth checking that it meets the required level and terms for storage.

If you want to understand this part clearly, read more about our insurance terms.

Fees and optional charges

Most customers will not pay extra fees as part of normal storage. Extras tend to appear only when you choose them or when something unusual happens.

Examples include:

buying a padlock if you do not bring your own
extra moving help if you need additional hands
lock cutting if keys are lost and access is needed
clearing or disposal if a unit is not emptied at the end
access related charges in some service models (for example, access requests with Click+Store)

If you are unsure what applies to your booking, contact your local branch and they will confirm it upfront.

How to compare quotes without missing anything

Use this quick checklist:

Same unit size
Same billing cycle (monthly vs 28 day)
Same time period (for example, 3 months, not just month one)
Any intro offer, and what happens after it ends
Whether a deposit is required (Henfield Storage does not require one)
Insurance included or separate, and whether cover levels match
Any compulsory extras, admin charges, padlocks, or other add ons

Things that regularly change the total

28 day billing vs calendar month
Some providers bill every 28 days. That can change what you pay over a year. See 28 day vs monthly billing.

Offers that only help if your stay is short
If you are staying longer, the post offer price matters more than month one. See Two months half price explained.

Price changes over time
If you are planning a longer stay, it helps to understand how pricing changes are handled. See Storage price increases explained.

What you pay when you move in

With Henfield Storage there is no deposit to add.

Your first payment is typically:

rent, billed in line with the payment period
insurance, unless you already have suitable cover
any optional extras you choose, for example a padlock

If you want to double check what your quote includes, contact your local branch and we will confirm what applies.

What happens when your storage ends?

When you move out, your final rent and insurance are settled.

If you used Henfield Storage, there is no deposit to refund because no deposit is taken at move in.

Any additional charges only apply if something needs to be resolved, for example keys being lost and a lock needing to be cut, or items being left behind.

Related pricing and payment guides

The guides below explain other common questions about storage pricing, billing, and offers at Henfield Storage, so you can understand how costs work in practice.

Together, these guides give a clearer picture of how pricing and payments are handled when you store with Henfield Storage.

FAQs

Do I need to pay a deposit at Henfield Storage?

No. Henfield Storage does not require a deposit when you move in.
What should I compare first when I have two quotes?

Unit size, billing cycle, insurance, any offer that ends, and any upfront charges like deposits or admin fees. Then compare the total over the time you expect to store.
Is insurance included in the rent?

No. Insurance is separate from rent unless you already have suitable cover.
Do fees apply to everyone?

No. Most extras only apply if you choose them or if a specific situation comes up. Your local branch can confirm what is relevant to your booking.
What are the most common “surprise” costs with storage quotes?

Billing cycle differences, deposits at other providers, offers that end, insurance, and one off add ons like padlocks or moving help.
What if I am not sure what applies to my quote?

Send it to your local branch and they will confirm what is included and what you would pay at move-in.

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Fees and deposits explained

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