How Henfield Storage’s price match guarantee works
If you have found a cheaper quote for a similar unit near your chosen Henfield Storage branch, price match can let you start at the same rental rate.
It is for new customers and it applies to like for like local quotes, so the comparison stays fair.
For pricing near you, start with London storage or Brighton storage, or choose your nearest branch below.
What the price match guarantee means
Price match is based on the rental price of a comparable unit.
To keep the comparison fair, the competitor price is matched excluding introductory discounts. The match is like for like, which means it is based on the details that affect the real experience, not just the headline number.
Where applicable, the Henfield Storage price used for the comparison may include the cost of providing a collection.
Who can use price match
Price match is available to new customers only.
The competitor quote needs to be provided before your Henfield Storage contract is opened, so it can be checked and agreed upfront.
What counts as “local”
The competitor must be within:
- 3 miles of any Henfield Storage London branch, or
- 10 miles of the Horsham or Brighton branch
This keeps the comparison focused on storage you would realistically use instead.
What counts as a comparable quote
To qualify, the quote needs to be genuinely like-for-like with the storage you are taking with Henfield Storage.
In practice, this usually means the quote is for:
- A similar unit size
- A nearby location
- A comparable type of storage and access
- Similar rental terms
Bring a written quote, screenshot, or online listing and we can review it and confirm whether a match is possible.
Do price matching and discounts work together?
Price matching and discounts are assessed separately.
A price match sets your starting storage rate based on a comparable local quote. Discounts, such as introductory offers or prepay discounts, reduce the cost for a defined period and are subject to availability and terms.
In some cases, a price match and a discount may both apply. In others, they may not. This depends on the quote being matched and the discount involved.
Nothing is applied automatically, and nothing changes without being agreed upfront.
In summary
- Price match is for new customers
- The competitor must be local, within the distance limits above
- The comparison is based on rental price excluding introductory discounts
- The quote must be provided before the contract is opened
- The match must be like for like, and Henfield Storage may withdraw the offer if it is not
If you want to check a quote quickly, contact your local Henfield Storage branch and the team will talk it through with you.
FAQs
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When does price matching apply?
Price matching is checked at the start of storage, before you commit. If a match is agreed, your storage begins at the matched rate rather than the standard rate for that unit.
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What counts as a comparable quote?
A comparable quote is a genuine, local quote for storage that is broadly like for like. This usually means a similar unit size at a nearby location, with comparable access and rental terms.
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Does a price match affect billing or future price reviews?
No. Billing remains monthly and open-ended, and using a price match does not change how price reviews work later on.
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Can a price match be combined with discounts or offers?
Price matching and discounts are assessed separately. In some cases both may apply, and in others they may not. This is always checked and explained before storage begins.
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How do I check if I qualify for a price match?
If you think you have a comparable quote, speak to your local Henfield Storage team before you commit. They can review the quote with you and confirm whether a price match is possible.
Questions?
Our AI Agent is continuously learning and always here to help!
Related pricing information
If you’d like more detail on how pricing works alongside the price match guarantee, the guides below explain common follow-up questions around billing, fees, and introductory offers.
Why would you go to any other storage unit ?
Good understanding of the need for storage & how much is required - space to oversold Empathy by the person concerned ( Tim) Explanation of the facts very clear
9th February 2026
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